Privacy policy

Effective Date: January 16th, 2025

Moogic Games (“we”, “us”, “our”) is committed to protecting the privacy of our players and visitors. This Privacy and Cookie Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website, use our games, or otherwise interact with us. By accessing or using our services, you agree to the practices described in this Policy.

1. Data Controller

Moogic Games
CVR: DK45333876
Address: Gothersgade 175, Copenhagen, Denmark
Email: info@moogicgames.com

2. Information We Collect

2.1 Personal Information You Provide

  • Account registration: name, email address, username, password

  • Profile data: avatar, in-game preferences, bio

  • Communications: support tickets, emails, survey responses

2.2 Automatically Collected Information

  • Technical data: IP address, device identifiers, browser type/version, operating system

  • Usage data: pages visited, time spent, gameplay stats, crash reports

  • Analytics: through third-party analytics providers (see section 6)

2.3 Cookies and Similar Technologies

We use cookies, web beacons, local storage, and similar technologies to collect information about your browsing and gameplay habits. See our Cookie Policy below for details.

3. How We Use Your Information

Provide & improve services: authenticate users, maintain accounts, monitor performance, fix bugs

  1. Personalization: recommend content, tailor marketing

  2. Communication: send updates, newsletters, and respond to inquiries

  3. Analytics & research: understand usage patterns and develop new features

  4. Legal compliance & protection: detect fraud, enforce our Terms of Service, comply with legal obligations

4. Legal Basis for Processing (GDPR)

Consent: when you opt in to marketing or cookies not strictly necessary

  • Performance of contract: to deliver our games and services you request

  • Legal obligation: to comply with World/EU/Denmark law

  • Legitimate interests: enhancing gameplay, analytics, fraud prevention (balanced against your rights)

5. Disclosure of Your Information

We may share your personal data with:

  • Service providers & partners: cloud hosting, payment processors, analytics providers

  • Affiliates & subsidiaries: for internal business purposes

  • Legal authorities: to comply with court orders or defend legal claims

  • Business transfers: in connection with a merger, acquisition, or sale of assets

All third parties are contractually bound to protect your data and use it only for specified purposes.

6. International Transfers

Your data may be transferred to, stored, and processed outside the EU/EEA (e.g., our hosting providers in the U.S.). We ensure appropriate safeguards (Standard Contractual Clauses or adequate decisions) are in place.

7. Data rentention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Under the GDPR, you have the right to:

  1. Access the personal data we hold about you

  2. Rectify inaccurate or incomplete data

  3. Erase your data (“right to be forgotten”) where applicable

  4. Restrict or object to certain processing

  5. Data portability—receive your data in a machine-readable format

  6. Withdraw consent at any time (without affecting processing prior to withdrawal)

To exercise these rights, please contact us at info@moogicgames.com. We may ask for proof of identity before acting on your request.

9. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure—use caution when transmitting personal data.

10. Children’s Privacy

Our services are intended for users aged 16 and over. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected data from a child, please contact us to request deletion.

11. Changes to This Policy

We may update this Policy to reflect changes in our practices or legal requirements. When we do, we will revise the “Effective Date” above and, where appropriate, notify you (e.g., via email).

12. Contact Us

If you have questions or concerns about this Policy or our privacy practices, please contact:
Email: info@moogicgames.com

Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand how you use our services.

Types of Cookies We Use

  1. Strictly Necessary Cookies: essential for site functionality (e.g., login sessions)

  2. Performance & Analytics Cookies: gather statistics about site usage (e.g., page views)

  3. Functionality Cookies: remember your preferences (e.g., language, saved games)

  4. Targeting / Advertising Cookies: deliver relevant ads and measure their effectiveness

Managing Cookies

You can control or delete cookies through your browser settings. Be aware that blocking certain cookies may impair site functionality or your gameplay experience.

Third-Party Cookies

We may allow third-party services (e.g., Google Analytics, advertising partners) to set cookies on your device. Their use of cookies is governed by their own privacy policies.

By continuing to use Moogic Games’ website or services, you acknowledge that you have read and understood this Privacy and Cookie Policy.